1. Customer Care

At Advent Arms Corp., we are committed to providing high-quality firearms, components, accessories, and gunsmithing services. If you have questions or concerns about any product or service, please contact us directly. Our team will always do its best to provide accurate information, helpful guidance, and timely support.

Customers are responsible for the safe, lawful, and proper use of all firearms and components purchased or serviced through Advent Arms Corp. If you are unsure about installation, operation, or legal requirements, please reach out — we are happy to help.

Thank you for choosing Advent Arms Corp.


2. Wholesale & Dealer Inquiries

Advent Arms Corp. welcomes inquiries from reputable retailers and industry professionals. Dealer approval may require:

  • Business verification

  • Licensing verification

  • Minimum order quantities

  • Agreement to Advent Arms brand and policy requirements

We reserve the right to approve or decline wholesale accounts at our discretion and may update dealer terms at any time.


3. Privacy & Safety

Your privacy and security are important to us. Advent Arms Corp.:

  • Collects only the information required to process orders, comply with firearm regulations, and provide customer support

  • Uses secure payment systems and industry-standard data protection practices

  • Does not sell or rent your information

  • Shares information only when necessary for order fulfillment, legal compliance, warranty work, or with your explicit consent

Information We May Collect

  • Name and contact information

  • Shipping and billing details

  • Firearm licence details (where legally required)

  • Purchase history

  • Communications and service records

You may request access to, or correction of, your personal information where permitted by law.


4. Payment Methods

We currently accept:

  • Credit and Debit Cards

  • Interac e-Transfer (EMT)

  • Approved offline or invoiced payments

All payments must clear before products are shipped or services are started. Additional verification may be required for firearm purchases or high-value transactions.


5. Legal Use & Compliance

By purchasing from Advent Arms Corp., you agree to:

  • Follow all Canadian federal, provincial, and municipal firearm laws

  • Ensure you have the proper licence for possession and acquisition

  • Use all products safely and responsibly

  • Verify compatibility and legal compliance before installing or modifying components

Advent Arms Corp. reserves the right to refuse service or cancel transactions that appear unlawful, unsafe, or non-compliant.


6. Product Use Disclaimer

Firearms and firearm components are inherently dangerous. By purchasing from Advent Arms Corp., you acknowledge and accept the risks associated with firearm use.

Advent Arms Corp. is not liable for injury, damage, or loss resulting from:

  • Misuse or unsafe handling

  • Incorrect installation

  • Unauthorized modifications

  • Reloaded or over-pressure ammunition

  • Failure to follow safety procedures

  • Use of incompatible components

Customers assume all responsibility for the safe operation and storage of their firearms.


7. Workmanship Guarantee

Advent Arms Corp. guarantees all workmanship performed by our gunsmiths and technicians, including:

  • Gunsmithing services

  • Repairs and adjustments

  • Installation and fitting

  • Cerakote and finishing work

  • Any item marked with the Advent Arms craftsmanship stamp

If a functional issue is caused by our workmanship, we will correct it at no cost to you.


8. Craftsmanship Product Guarantee

For Advent Arms craftsmanship-marked products:

If you experience a factory defect or premature wear under normal use, Advent Arms Corp. will, at our discretion:

  • Repair the product, or

  • Replace the product 

This guarantee applies only to the original purchaser and requires proof of purchase.


9. Guarantee Exclusions

This guarantee does not cover:

  • Misuse, abuse, neglect, or unsafe handling

  • Improper storage, corrosion, rust, or moisture damage

  • Unauthorized modifications or third-party repairs

  • Damage caused by reloaded, over-pressure, or incorrect ammunition

  • Cosmetic wear not affecting function

  • Damage following disassembly by anyone other than Advent Arms Corp.

  • Issues caused by incorrect installation of accessories not installed by Advent Arms

Advent Arms Corp. is not responsible for incidental, indirect, or consequential damages.


10. Lead Time Disclaimer

All lead times provided for gunsmithing, Cerakote, and custom work are estimates only.
Lead times may vary due to:

  • Parts availability

  • Supplier delays

  • Regulatory processing times

  • Shop workload

  • Technical inspection requirements

Advent Arms Corp. is not responsible for delays outside our control.


11. Limitation of Liability

To the fullest extent permitted by law:

  • Advent Arms Corp. is not liable for injury, death, loss, or damage arising from the use or misuse of any product or service we provide

  • Customers assume all risk associated with firearm use

  • Advent Arms Corp.’s total liability shall not exceed the original purchase price of the product or service involved


12. Policy Updates

Advent Arms Corp. may update, modify, or change these Terms & Conditions at any time without prior notice.
Continued use of our website, products, or services constitutes acceptance of the most current version.

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